HCLTech Off Campus 2026 | HCLTech Recruitment for Any Degree / B.E / B.Tech - Service Desk Analyst
HCLTech has announced openings for the Service Desk Analyst position in Bangalore, Lucknow, Nagpur, Madurai, . Candidates holding Any Degree / B.E / B.Tech credentials are eligible to apply. Review the requirements and application steps below.
Job Details Overview
Job Description
Service Desk Analyst (L1 Support) Location: Lucknow | Nagpur | Madurai Experience Level: 6 Months – 3 Years
Job Overview: Join HCLTech’s Global IT Support team and become the first point of contact for enterprise technology solutions. We are looking for problem-solvers who can deliver Best-in-Class technical support while ensuring seamless business operations for our global clients.
Key Responsibilities:
Incident Management: Act as the primary interface for resolving hardware, software, and network queries via voice, email, and chat.
Technical Troubleshooting: Diagnose and fix Operating System errors (Windows/Linux), application glitches, and connectivity issues.
SLA Compliance: Ensure all tickets are resolved within agreed Service Level Agreement (SLA) timelines.
Escalation Handling: Document complex incidents effectively and route them to L2/L3 specialized teams.
User Support: Guide users through remote assistance tools to restore service operations quickly.
Software Engineer (Development) Location: Bangalore (On-site) Experience: Freshers (0 Years) to 2 Years
Job Description: HCLTech is expanding its core engineering team in Bangalore. We are seeking technically sound and motivated Software Engineers to contribute to our digital transformation projects. This is a premier opportunity for 2024/2025 graduates and early-career professionals to work on cutting-edge software solutions.
Technical Competencies:
Programming Languages: Strong coding proficiency in at least one of the following: Java, C++, Python, or .NET.
Core Concepts: Solid foundation in Object-Oriented Programming (OOPS) and Data Structures.
Development Lifecycle: Clear understanding of the Software Development Life Cycle (SDLC) methodologies.
Database Management: Functional knowledge of SQL and database architecture.
Eligibility & Skills Required
Service Desk Analyst (L1 Support) Location: Lucknow | Nagpur | Madurai Experience Level: 6 Months – 3 Years
Eligibility Framework:
Education: Bachelor’s Degree (B.E/B.Tech, B.Sc, BCA, B.Com, BBA, or equivalent).
Experience: Minimum 6 months to 3 years of relevant experience in IT Service Desk or Technical Support.
Core Competencies: Excellent verbal/written communication, familiarity with ITSM ticketing tools, and a solid understanding of hardware/networking fundamentals.
Software Engineer (Development) Location: Bangalore (On-site) Experience: Freshers (0 Years) to 2 Years
Eligibility Framework:
Education: B.E / B.Tech / MCA / M.Sc in Computer Science, IT, or related disciplines.
Target Batch: 2024 & 2025 Pass-outs (Freshers) and candidates with up to 2 years of industry experience.
The recruitment process typically includes an initial screening/online assessment, technical interview rounds, and a final HR evaluation.
Step-by-Step Application Guide for HCLTech Off Campus 2026
Preparation (Before You Apply)
Complete your preparation before filling out the form to avoid link timeouts during active recruitment drives.
Optimize Your Resume:
- Create a clean, ATS-compliant resume layout without heavy graphics.
- Highlight your relevant technical skills prominently.
Online Presence:
- Keep your LinkedIn profile up to date with your latest education and projects.
- Ensure project portfolios (GitHub, live links) are accessible.
Document Verification Prep:
- Store digital copies of graduation certificates, academic marks cards, and official identification documents (such as PAN, Voter ID, or other government identity cards) in a designated local folder.